Shop Policies

Delivery

Delivery

All deliveries are posted using the Hermes delivery service. We deliver to UK & the rest of the world.

Estimated delivery times

Last updated 7th August 2020
I’ll do my best to meet these dispatch estimates, but can’t guarantee them. Actual delivery time will depend on the delivery method you choose.

Customs and import taxes

I’ll do my best to meet these dispatch estimates, but can’t guarantee them. Actual delivery time will depend on the delivery method you choose.

Payment Options

Secure options

We ensure your payment information is kept secure. Our shop never receives your credit card information.

Return & exchanges

We gladly accept exchanges

Contact me within: 7 days of delivery
Return items back within: 14 days of delivery

We accept returns or cancellations

But please contact me if you have any problems with your order.

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

FAQs

Will your lights work in the US and EU countries?

All of our lights with are compatiable within the US and EU countries. The lights have all been PAT tested and certified by a qualifed electrician with over 40 years experience.

Will the bulb come with the light?

No, the Edison bulb will not be included with the wall light. This must be purchased independently.

Do you offer a discount if I purchase more than 2 lights at a time?

Yes, we can offer you a discount if you were to buy in bulk order. This can be arranged further between emails.

Can we use your lights in our Bathroom?

The light fitting is designed for internal use only, and should not be installed to area of
excessive condensation that may be prevalent in bathrooms etc. They will also need to
meet the current electrical regulations for the positioning of light fittings to a room
containing a bath/shower. (*If you are unsure you should seek the correct advice from an
electrician.)

Do your lights come in other colours?

Yes, we offer a bespoke service so if you can not find the correct color match for your light on our listings we can design one exclusively for you

Are your lights PAT & Cert tested by a qualified electrician?

Your light fitting has been electricity tested and inspected by a qualified professional
electrician prior to your delivery.

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