Shop policies
Last Updated: 17th Dec, 2019
Delivery
Processing Times
The time I need to prepare an order for dispatch varies. For details, see individual items.
Estimated delivery times
North America: 1-2 weeks
Europe: 1-2 weeks
I’ll do my best to meet these dispatch estimates, but can’t guarantee them. Actual delivery time will depend on the delivery method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Payment
Secure Payment
Payment
Secure Payment
Our company ensures it keeps your payment information secure. We never receive your credit card information.
Return & exchanges
I gladly accept exchanges
Contact me within: 7 days of delivery
Return items back within: 14 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Will your lights work in the US and EU countries?
All of our lights with are compatible within the US and EU countries. The lights have all been PAT tested and certified by a qualified electrician with over 40 years experience.
Will the bulb come with the light?
No the Edison bulb will not be included with the wall light. This must be purchased independently.
Do you offer a discount if I purchase more than 2 lights at a time?
Yes, we can offer you a discount if you were to buy in bulk order. This can be arranged further between emails.
